![]() I tried to leave it overnight but still no luck. Open Disk Management > Right click the WD external hard drive > Choose Format to format it. If your WD external hard drive gets crashed or the file system of it is incompatible, you can format it so that it can be recognized by your Windows computer. I heard some people suggests just to wait until the computer detect the hard drive and it could take days. Format the WD external hard drive using Disk Management. Tried paid tools for data recovery (EaseUS and MiniTool) - none helped says hardware corrupted. I tried on other laptops also with no luck. My WD My Passport external SSD 1TB has very important data.when I connect to windows 10 - it’s not showing any files / even drive is not coming up in win explore - But, surprising I can see USB Mass Storage being detected. I tried to swap cables and use USB port behind the PC still nothing. ![]() Thank you for the suggestions but unfortunately it still does not works. ![]() If you have access to another computer, you could also try plugging the WD Passport there and see if it will get properly detected. I'd recommend you to try swapping both the cable and the USB port, see if that will help. ( )Īnother problem could be the USB port or the USB cable itself, both of them might not be supplying the drive with enough power for Windows to recognize it. I'm sorry to hear about your WD My Passport problems! I'd recommend you to try uninstalling and re-installing the external HDD as a device from Device Manager, see if it's even detected there. ![]()
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